The kit is in Modem Only mode and the service appears to be working just fine. When the connection light is flashing red and the power lightWe would like to show you a description here but the site won’t allow us. Didn’t even know the reset button was there. . The table below shows the meaning of the lights: Green. The service status in our area shows no issues. N/A . The most common light you’re going to see on your Virgin router (hopefully!) is a green light. If it’s not a technical issue you need help with then we’re here to support you on. However, then my wifi stopped working. Bottom – WLAN (green/blue). Even phoned VM to activate the router and got a text confirming it has been activated. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Step 2: Go to the Home screen and select ‘Settings’. It means that your router is connected to the internet and is transmitting data successfully. I use an NTL TV socket for broadband. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. Hey folks. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Called VM for activation and checking. We would like to show you a description here but the site won’t allow us. Green . If it’s off, you don’t have an internet connection. First thing is to check for any “known network faults in your location - Try in 2 places. Customer Support are on 150 or 0345. TFTP/recovery blink (issue with bootloader) RAPID BLINK LOOP. We would like to show you a description here but the site won’t allow us. Blue light means the hub is working fine. Options. Feb 7, 2020. We would like to show you a description here but the site won’t allow us. Hi, I have come home to my main V6 box constantly flashing multiple colours. . We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Are you working on a Horizon remote? You may need to pair your remote to the Digital Box or TV if you haven’t done so already. But in most cases, a green light will mean something else depending on which light is green. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. All Rights Reserved Hold the pinhole reset button for 10 seconds on the back of the Hub. We would like to show you a description here but the site won’t allow us. If you don’t have issues with anything other than what you’re describing here, you’re unlikely to notice a significant difference. on 30-11-2022 19:19. virgin media tech support has no clue. This light fl ashes green when the Hub’s downloading a software update. Follow the steps below: Step 1. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. First thing is to check for any “known network faults in your location - Try in 2 places. We would like to show you a description here but the site won’t allow us. 11 When the Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. Understanding the meaning of these indicator lights can help you troubleshoot any issues you may be having with your internet connection and ensure that your Virgin Media Hub 4 router is. Settling in. Rebooted several times, and waited for hours to download the update. Flashing Green – Booting up. the arrows and WiFi indicators are flashing orange but the power inticator is flashing red, green, white and amber very quickly. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). Hello. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. The solution to this is to disable WPS, which should stop the green WiFi light from flashing. This may take up to 2 minutes. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. Green flashing base light for hours, no internet. Have restarted router and all cables appear correct & tight. Both have had the wifi light continuously. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday, and explain. Learn more. Virgin Media; My Virgin Media; Shop;. Its a Hub 3. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. Options. This’ll only take a few minutes, depending on how many WiFi Pods are connected. My TiVo box tried to run an update. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. Solid green: The Hub 3 is connected to the internet. As soon as the hub is ready, you will see the white power lamp. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. Virgin Media. Hi! I received my Hub 3 today, I have plugged it in and followed all the instructions however there is just a flashing green light at the bottom and the wifi light is green. Turn off the V6 at switch; then on the V6 box hold down both the power button and the +button at the same time. Telewest wall socket: no visible power to be switched on. A red light means an issue with your connections even though the Hub is on. The information provided by some here isn't quite correct. Now, disable both WPS options and click on save. Ask for FREE. We would like to show you a description here but the site won’t allow us. Thanks for the update. . Disconnect all ethernet cables from the Hub. Yellow flashing light on Hub 5. We would like to show you a description here but the site won’t allow us. The Virgin Tivo box has several lights located on the front of the box. Media Router Flashing Lights. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. not sure if this is normal or not. Internet has been down for a day, our router is flashing yellow. We have a flashing green light, and a solid green WiFi light. I have also fairly recently moved up to 650Mb broadband to combat these issues. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Restart the hub by removing the power cable and then reinserting it. Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. Mumfordd04. 2 COLOR LEDs FOR STATUS INDICATION A. Internet LED. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. After 40 minuets I try the reset button for 30 seconds. The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. We would like to show you a description here but the site won’t allow us. I did have a billing issue, but that has been solved. Options. White . On our wavelength. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. Modem arrived today , set up and all I have is a green flashing light. It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light will go white but after 4 hours I still see green light blinking. All lights flashing: Likely a bad hard drive and/or bad AC adapter. We would like to show you a description here but the site won’t allow us. 23 April 2009 at 1:34PM in Broadband & internet access. We would like to show you a description here but the site won’t allow us. Unplug the charger from the wall, then the battery receptacle. We would like to show you a description here but the site won’t allow us. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. HUB 5 Flashing Blue Light. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. The reason that your Virgin Media router is flashing green is that it is searching for WPS. We would like to show you a description here but the site won’t allow us. But what is that light trying to tell you? We’ve got the answer. It has been flashing for days. Hi, this video shows you the steps I took to fix my Virginmedia V6 box which had the flashing green and amber light, and it was stuck on. The power light will remain on. Options. if i ho. on 30-11-2022 19:19. The hub will flash with a slow white light for a few seconds then flash rapidly yellow. on 14-06-2023 17:56. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. Power is on. Hey. We would like to show you a description here but the site won’t allow us. Then relocate it to halfway between the hub and the blackspot. Tuning in. 1 ACCEPTED SOLUTION. This means the Hub is switched on, but your WiFi has not been activated. on 18-09-2023 15:45. Flashing Red: Uh-oh, there’s a problem. Flashing lights can be caused by environmental or device issues. Power off. One blue/red light behind the wireless button on the front panel. Wireless – Solid or blinking green when WiFi is on. 1. Any attempt to reset or hard reset it have failed and. Our hub 3 is online and connected to the wifi however there is no internet. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. Hi I have had the same issue. Support tell me that this is fine and is an indicator of network status in the area. The Stream remote. The power light should switch on and start flashing; Next, hold the WPS button on the booster and hold for 10 seconds, then release; The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the boosterRe: Flashing green light hub 5. We would like to show you a description here but the site won’t allow us. BD20. HELP! : r/VirginMedia. There are seven LEDs on the front of a RT6600ax. Manage Your. After it, navigate to the Admin settings and restart your Virgin Box. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Flashing green: The Hub 3 is starting up. . The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. 0. Any help greatly appreciated. Virgin Media Hub 5 Light Status Overview. CHARGING LED (Red. On the back of the Hub 3. Just keeps resorting back to flashing green. We would like to show you a description here but the site won’t allow us. The power light at the bottom of the device is the only light that should shine if everything. We would like to show you a description here but the site won’t allow us. Virgin Phone Switchover. The slow pulsing typically lasts up to 10 minutes before turning off when ready. Try a pinhole reset using the hole on the back of the hub (which. We would like to show you a description here but the site won’t allow us. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. on 09-08-2023 15:21. We would like to show you a description here but the site won’t allow us. Red Light. Most problems can be fixed by getting your own router or better still a mesh system router and just using the virgin supplied router as a modem, I have a cheap Tenda nova mesh system plugged into my super hub in modem mode, it fixed the constant drop. Hi all, I got my service installed on Tuesday and has been working great. Thank you so much for your post and welcome to the community forums, it's great to have you here. Hub 3 in modem mode was Solid Red light and indeed with Hub 5 is a Solid Green light. FPL ON Call box attached to AC flashing green light, not solid green light. on 19-09-2023 03:59. Logged into hub 5 to put in to modem mode to install mesh. these are from yesterday and today. Options. If so try two things. Make sure that the cable is well connected to the splitter. Hub 5 blinking green base light. Check the green arrow in the top right corner of the router to see if it is connected to the CMTS. 0800 953 9500. Red . I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. However the last two days, the Internet is completely down, with the normal white light replaced by a flashing yellow light. I have switched it off and on and reset it a few times. Note: the red light on the Virgin. Blue flashing light for 2 days now. WiFi Light : Solid Green: WiFi is on. Then goes off. For £76 a month this shouldn’t be happening. Joining in. Some users on the Forums are reporting days to complete for whatever reason. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. OFF Ignore all cloud-related states (no blinking, pulsing,. Forum; Apps. 5x red flashing light. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. First, you have the Wifi Light. Red Light. We would like to show you a description here but the site won’t allow us. This could mean that you have a bad connection in your home. We would like to show you a description here but the site won’t allow us. Virgin Media's official documentation on the lights for the Hub 5 doesn't explain this very well. In your Stream kit you’ll find everything you need to get the Stream box up and running. Joining in. White. Don’t switch the router off until they stop flashing or you’re asking for a world of pain. We would like to show you a description here but the site won’t allow us. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. Middle – Ready (green/blue). This means that there is an issue with the telephone system. Flashing arrows doesn't always mean no connection. It isn’t on during normal use, but turns red if there’s a problem. . The flashing green arrows mean the Virgin Media Hub 3 is currently getting a software update. on 19-05-2023 21:46. Ensure the Hub is. Router Green Flashing Light. Flashing White – Connecting to Virgin Media network. 7 Repeat the process to pair your other Boosters. Blinking or off indicates a problem with the line sync. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Two red arrows flashing on a Virgin. It has done for over a couple of hours now. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. We would like to show you a description here but the site won’t allow us. on 04-06-2023 14:48. We would like to show you a description here but the site won’t allow us. on 25-01-2023 16:42. We’ve just moved into a new student flat, which was confirmed to us to be Virgin compatible as previous tenants have used Virgin here , however after the initial setup there is a green flashing power light and a solid green Wi-Fi light, but the Wi-Fi is available to connect to, but when the power light goes. on 08-02-2023 19:25. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. If you're worried, flick back to router mode, see what colour it is when it comes back on line. Check for any loose connections. Claimed Pod (by another account) PULSE. A green light or flashing green means it's starting up. All lights flashing: Bad hard drive: Replacement hard drive kit or TiVo Repair Service: TiVo Roamio Series5 (4-tuner) TCD846500 TCD846510 TCD846000 (Ignore B or P after model number. We would like to show you a description here but the site won’t allow us. Please check this setting and enable cookies (if disabled)0800 953 9500. Switch on the power button. We have had out 1Gbps line for around 2 weeks and after just one week the problems started. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. We would like to show you a description here but the site won’t allow us. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. The only way it works now is to connect it via Ethernet cable. Options. Hi, Having issue with the router with wifi symbol showing solid green and flashing green bar at the bottom. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. So still having issues so Virgin customer service say they do not have to activate they can’t solve and sending a engineer out to look at the pod which seems a bit crazy as the internet hub is fine . Try a reset as this. Try a reset as this. It resets itself with a white glowing light then starts flashing green then goes back to. No internet -hub 4 flashing yellow light. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. Give the remote a go, and see how that works. Manually update your TV to the latest software version. Plug each one into a mains socket and switch on. But while it is working, the line is fine as well. Factory Reset Your Hub. The service status in our area shows no issues. N/A . We would like to show you a description here but the site won’t allow us. . My Super Hub 4 has been trying to update since yesterday lunch time and hasn't be able to update. Logging into the advanced settings (IP address in browser) says internet has registration failure. Unfortunately no issues with broadband in my area according to this. As soon as the hub is ready, you will see the white power lamp. It is an electrical surge suppression device & should not be removed. _____________. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. We would like to show you a description here but the site won’t allow us. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. We would like to show you a description here but the site won’t allow us. Virgin Media. We would like to show you a description here but the site won’t allow us. I've attempted unplugging, checki. . flashing green arrows on virgin hub 3. Ethernet 1-4 – Solid green when a device is connected to those Ethernet ports. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. We would like to show you a description here but the site won’t allow us. It goes to a blue flashing light and then stuck on solid green and a spinning circle on the browser page at 192. I’m having an issue where I have flashing green light on router with solid wifi signal. ughugh. After it, click on the WPS. An internet connection issue is typically indicated by a green media router flashing light. I first plugged the wifi cable into the wall and this is what happened. Options. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. Wait a few minutes for the Hub to clear its settings and reboot. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. internet light is blinking. on 01-04-2023 20:55. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. Light is steady when a phone call is in progress. If this fails, you'll need to report your fault. 08-01-2023 22:03 - edited 08-01-2023 22:06. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. Joining in. Hub 5 green flashing light. on 19-05-2023 21:46. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. First installation and flashing green light. My advice for anyone with the pod problem would be to arrange a technician to call. Hub 5 flashing green light. can please look into this. I *think* it meant downloading updates, but it's annoying there is no 'handbook' to tell us what these lights mean. Wait a few minutes for the Hub to clear its settings and reboot. We would like to show you a description here but the site won’t allow us. My TiVo box tried to run an update. Options. It was a black screen with the info that the channels were updating etc. It keeps flashing green and then flashing white and my connectivity is still in and out. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). 5x red flashing light. It isn't on during normal use, but turns red if there is a problem. If it has. We would like to show you a description here but the site won’t allow us. Options. We would like to show you a description here but the site won’t allow us. The red light indicates that there’s no connection to Virgin’s network. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. The solution to this is to disable WPS, which should stop the green WiFi light from. . We would like to show you a description here but the site won’t allow us. 15 if we don’t turn up on the promised day of an. We would like to show you a description here but the site won’t allow us. Options. White . Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. Flashing Green: Starting up. Virgin media tv remote green light stays on My gtpl stb nl-c5017g remote stopped working due to change in remote settings which is under system tools,now problem is that in through stb i can`. My Virgin Media App. I've a flashing green light on my hub, no broadband or phone. In response to Georgiahx. No light: There’s no internet connection. This should change after a few minutes. ) 3 times, nothing. 2. White through to light orange are acceptable. When your Virgin Media router lights are flashing green it means the router is updating its firmware. Virgin Phone Switchover. We would like to show you a description here but the site won’t allow us. Press OK, the light at the top of the remote will flash green, after 10 seconds the remote will revert to infra red mode How to control volume on AV devices using the Virgin TV Remote If the Virgin TV box connected to external AV equipment you can programme the Virgin TV remote to control the volume on your equipment. We would like to show you a description here but the site won’t allow us. The power light of the Virgin Media Hub 3. Dave. I have tried the WiFi troubleshooting and still nothing. WiFi Light. We would like to show you a description here but the site won’t allow us. 14-04-2023 15:38 - edited 14-04-2023 15:41. Here you’ll find all the help you need for Virgin Media related problems and issues. Please try the following exactly as typed. A green light signifies that the Hub is in modem mode and isn’t sharing WiFi. I checked my router and it has a flashing blue light. However, if you see a red light, it means that there is a problem with your internet connection. Text from Virgin confirms my "kit has been activated". Hub 3 Base LED keep flashing Green light on initial install. Hub 4 stuck with flashing green light. Red power light on the Virgin Media Hub 3. Red Light. The house I'm in has previously had Virgin. Hello, my wifi pod is not working anymore. Remember: Once the Hub is reset, it will.